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Yes. A Google Business Profile is free. Creating it, claiming it, verifying yourself as the owner and managing it all cost nothing, and you do not pay a monthly fee or run ads to show up in Google Search or on Google Maps. Google earns its money elsewhere. The listing itself is, and always has been, free.
A Google Business Profile is the free listing Google keeps for your business and shows to people searching nearby. Setting one up will never land you a bill from Google. The confusion, and there is plenty of it, comes from what “free” does and does not include.
How much does a Google Business Profile cost?
Nothing. There is no setup fee, no monthly charge, and no premium tier you have to upgrade to. You will sometimes see the old name, Google My Business, attached to questions like “how much does Google My Business cost per month”. Same product, same answer: zero.
You do not get charged for having a Google account attached to your business either. You do not get charged when a customer rings you, taps for directions, or leaves a review. None of the core listing costs a cent.
If anyone tells you there is a fee to “register” your business on Google, or to “claim your spot” on Maps, walk away. That is a common scam aimed at owners who do not realise the real thing is free.
What you get for free with a Google Business Profile
The free part is a lot more than a name and a phone number. With a verified profile you get, at no cost:
- Your business name, category, hours, location or service area, phone number and a link to your website
- Photos and videos of your work, your team and your premises
- Customer reviews, and the ability to reply to every one of them
- Updates, sometimes called Google Posts, for offers, events and news
- A products and services list with descriptions and prices
- A Performance view showing how many people called, asked for directions or clicked through to your site
That is a serious amount of shopfront for nothing. Most owners use a fraction of it.
The real cost of a free Google Business Profile
Here is where “free” gets slippery. The listing costs no money. Getting it to actually bring in calls costs something else: time, attention, and knowing what you are doing.
A profile that ranks in the Top 3 on Google Maps is not the one that was set up and left alone. It is the one kept current week after week: the right category, accurate hours, fresh photos, a steady flow of reviews and replies, the odd update. None of that is hard. All of it takes the kind of consistency most busy owners have run out of by Wednesday.
So the honest version is this. The profile is free. The result is not. You either spend your own hours on it, or you pay someone to, and the businesses winning the local calls have all made that trade one way or the other.
What does cost money around your Google Business Profile
A few things sit next to your free profile and do cost money. It’s worth knowing them, so the line stays clear.
Google Ads and Local Services Ads are paid, and entirely separate. They can put you at the very top of the results with a “Sponsored” tag, above the free map listings. They work, and they stop the moment you stop paying. Your free profile keeps working whether or not you ever run an ad.
Hiring help is the other cost. Plenty of owners pay an agency or a specialist to manage the profile for them, the same way they pay a bookkeeper to handle the books. That is a real cost, but it is a choice, not a fee Google charges.
Everything Google itself offers for the listing stays free. The paid options are extras you choose, never a toll you have to pay to exist on the map.
Does a free Google Business Profile come with a website?
It used to, and now it does not. For years Google offered a basic free website built straight from your profile, on a .business.site address. Google switched those off through 2024, and the old links now lead nowhere.
So a Google Business Profile no longer gives you a website. The two do different jobs, and you want both: the profile wins the customer’s attention in the search results, and your own website is where you tell the longer story and own the space. If your only “website” was the old Google one, that is a gap worth filling.
Free to own, not free to rank
The thing to hold onto: free to have is not the same as free to win. Anyone can claim a listing in an afternoon and pay Google nothing, forever. Showing up in the Top 3, where the calls actually land, is the work, and that work is where the real cost, and the real return, sits.
If you would rather skip the guesswork and have someone get your profile working properly, that is exactly what we do. Get in touch with Pear Tree Media, tell us about your business, and we will audit your listing, tell you straight where it stands, and get the phone ringing.